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October 23, 2008


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imho, tools such as these would be helpful in a scenario where the person monitoring the sales team is further removed from the company's customers than he/she should really be (larger team selling smaller ticket items(?) - do we even have these these days?).
In general, if a given sales team is properly segmented, would'nt it be easy to figure what's working and what's not. Passion and relationships (in that order) still seem to bring in the bulk of the business atleast in the few companies that I have had the opportunity to work in.

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